Privacy Policy's

This Privacy Policy (“Policy”) tells you about Duke's Equipment Service, inc. privacy practices governing personal information we may collect when you visit our website (the “Site”), and how we may use and share that information. Your prior activities on the Site may have been governed by an earlier version of this Policy. If you have questions about our offline privacy practices, please contact Duke's Equipment Services, inc.

From time to time, we may use your information for new, unanticipated uses not previously disclosed in our Policy. If our information practices do change materially, we will post the changes to our Site and revise our Policy accordingly. In addition, if we have collected personally-identifying information from you, we will notify you and secure your consent before using your personal information in new ways.

What Information Do We Collect?

Personal Information:

We collect personal information you choose to provide to us in connection with your activities on the Site, such as finding a local vendor scheduling service, finding local coupons, and providing service feedback. This information may include your name, email and postal address, phone number, and the like. If you make purchases, it will also include credit card information, collected by a third-party credit card processor.

If you are seeking job opportunities through the Site, we may also collect your contact information and job experience to consider your job application. Successful candidates will be required to possess a valid driver’s license and pass pre-employment drug screening and background checks, including driving record and criminal history before confirmation of hiring. 

We may use the Geolocation to retrieve certain information when you make location-specific requests. This includes your estimated latitude/longitude, zip code, city, and state or province. 

Other User Information We Collect:

In addition, for each visitor to our Site, we automatically collect certain other potentially identifying information and store it in log files. This information includes (as applicable) browser type and version, operating system and network, referring/exit pages, date/time stamp, whether you are a new or returning visitor, and frequency of visits. We collect and store this information only in aggregate, or combined, form; we do not connect it to an individual user’s personal information.

Cookies: 

A cookie is a small text file that is stored in a user’s computer that recognizes your IP address for record-keeping purposes. We use session cookies to make it easier for you to navigate our site. Session cookies also record session information, such as which web pages a user has visited, and to track user activity on our Site. Cookies will expire when browser cache is cleared.

We may show you ads of other companies on our Site, based on your activities on other sites.  Our ad partners do not collect any other personal information than from your visit.

You can reject cookies through your browser. If you reject cookies, you may still use our Site, but your ability to use some of the areas of our Site will be limited.

Analytics: 

To determine how many users visit our Site, how often they visit the Site, and to better understand the areas of greatest interest to our visitors, we use the GoDaddy Analytics Dashboard. As a result of your visit to our Site, GoDaddy may collect information such as your domain type, your IP address and clickstream information. We do not combine the information collected through the use of analytics tools with personally identifiable information. 

“Do Not Track” Signals:

We do not currently have the capability to recognize browser “Do Not Track” signals. We adhere to the standards set forth in this Policy.

How Do We Use and Share the Information We Collect?

We store and process your personal information to process and fulfill orders, to provide locally relevant information, to assist with our promotional and recruitment efforts, to respond to inquiries, and to provide other services through the Site. We may also send you information and marketing materials we believe will be of interest to you. You can opt out of email correspondence at any time by using the unsubscribe mechanism in any email from us; however, we may still send you emails to facilitate agreed-upon transactions.

Because we operate through local contractors and franchisees, we share your information with them as appropriate, such as to schedule and provide services as requested, to provide feedback, and so on.

If you apply for a job through the Site, we collect that information directly. This information is used to determine your qualifications for employment and to reach a hiring decision.

If you share credit card information for a purchase, that information is used by a third-party processor to fulfill the transaction.

We also use information we collect to analyze trends, to administer the Site, and to track users’ movements around the Site. We also use this information to improve the Site and to make it more useful to visitors.

We do not rent or sell email addresses, postal addresses, or telephone contact information to unaffiliated third parties, except as described above.

How Long Do We Keep the Information We Collect?

We will retain your personal information in accordance with our continuing need to service this relationship and/or to improve our Site. To ensure continuity and excellence in service, we keep a service history for each customer. With respect to applications for job opportunities, information may be retained for future position if no position is currently available.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, and to guard that information against loss, misuse, or alteration. All network connections are secured via a SSL certificate signed by a trusted certificate authority with SHA-256 encryption.

Please note, however, that no method of transmission over the internet, or method of storage, is 100% secure. Therefore, while we use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.

How to Correct Information

If you wish to update or correct any personal information we have about you, send your request to dukes.equipment@hotmail.com with subject line of Privacy Policy.  To help us process the request, please provide sufficient information to allow us to identify you in our records. We reserve the right to ask for information verifying your identity before we disclose or modify any information in our possession.

Links to Third Party Sites

This Policy applies only to information collected by this Site. From time to time, the Site may link you to other websites (“Linked Sites”) that are not owned by us, even though they provide goods or services related to our company. We do not control the collection or use of any information, including personal information, that occurs during your visit to the Linked Sites. Further, we make no representations about the privacy policies or practices of the Linked Sites, and we are not responsible for their privacy practices.

Be careful of disclosing any of your personally identifiable information when leaving our Site. We encourage you to be aware when you leave our Site and to read the privacy statements of every website that collects personally identifiable information.

SPAM

We may occasionally forward updates that we think may be of interest to you.  It is not the intention of Duke's Equipment Service, inc. to promote junk emails (i.e., “Spam”).  We do not sell or disclose customer lists or email address lists to unrelated third parties. Except as otherwise provided herein, we do not share personal information with any third party advertisers.